Bringing AI into the everyday work of SMEs, from a business perspective. Step by step, we weave a business’s workflows, software, company guidelines, expertise and experience into a connected system of its own. AI works alongside people within it, and the system’s memory grows over time. Along the way, we also show where work could be done more economically beyond AI – from strategy down to individual cost calculations. AI integration and business consulting in one.
Between use and value.
Many businesses now use AI, but it often remains sealed off within individual chats. What people produce with it therefore stays in the account of whoever is using it, rather than becoming part of what the business knows. Conversely, many people supply AI again and again with the background it needs for a task, even though that background is already recorded elsewhere – for instance by uploading documents, sending screenshots or explaining once more what has been agreed. If AI can draw of its own accord on what is already recorded, describing the task is often enough. If the results are recorded as well, one piece of work can build on another, across different people too, and individual use can grow into value for the whole business.
In concert.
There are many approaches to AI. They make sense in their own right, but mostly cover only one part of the business. AI only takes full effect across the business when it rests on a foundation that represents the business as a whole. Laying it means working out, among other things, which processes should be reorganised, where AI measurably reduces effort and how everything fits into strategy and organisation – commercial questions that technology alone cannot answer. Often there is neither a plan nor the capacity for this, and legal uncertainty holds things back further, while quite a few employees turn to tools of their own, outside the business’s control. We bring together technical implementation, a commercial perspective and a feel for legal questions, and so, step by step, lay the foundation on which these approaches interlock – alongside knowledge-sharing that gives everyone involved more confidence in working with AI.
Quiet, yet tangible.
We reorganise existing workflows so that AI runs through each of them. It goes only as deep as it reduces effort and raises quality – from answering questions to handling entire steps of the work.
Company memory
The business’s knowledge and guidelines are brought together and captured.
What would otherwise rest with individual people – such as expertise and experience, agreements and work in progress – is brought together and captured. So is everything that applies across the business, from guiding principles and strategy to goals and budget, responsibilities and rules. As a result, it is retained even when someone leaves and, within access rights, is to hand at each step of the work. Because AI draws on it wherever it works alongside people, day-to-day work can follow these guidelines as a matter of course.
Dashboards
Metrics update continuously and show where the business stands.
Existing figures can be turned into dashboards that update continuously and show where the business stands, without anyone having to gather them by hand. When a metric moves out of line, the dashboard flags it. Within access rights, you can ask about any figure directly: what a change may be down to and which levers could improve it.
Personal AI assistant
It keeps track of your working day, handles set routines and helps wherever else it is needed.
Each morning, it gives you an overview of the day. It sorts emails, keeps track of open items, and prepares for meetings and follows up afterwards. It gathers what you need to make decisions, and drafts messages, follow-ups and scheduling requests, which are sent once approved. On request, it takes care of much else that comes up.
Process agents
They take on individual steps of recurring workflows, working hand in hand with people.
Process agents belong to workflows rather than to individual people. Within those workflows, they work as part of the team, alongside people, and handle individual steps. Anything that leaves the business needs approval first.
Servers and language models
If you wish, data is kept in the EU; language models such as GPT or Claude are available through a single point of access.
If you wish, data, backups included, is kept encrypted on servers in the EU. Language models such as GPT or Claude, otherwise used one by one, can be brought together through a single point of access. In both cases, processing in the EU is possible if you wish, provided the provider concerned offers it. Use of the models through this single point of access is billed by usage, separately from the ongoing support.
Beyond consulting.
Ongoing support consists of consulting and implementation, or of consulting alone if you prefer, and runs on a monthly block of hours. The block reflects your needs and budget and can be adjusted at any time; the support itself can be cancelled at any time. Costs therefore stay predictable and capped. The support is also suited to freelancers and sole traders – and equally so where AI is not yet in use.
Sparring
Regular conversations clarify where and how to use AI and where commercial improvements are possible.
In regular conversations, managing director and co-founder Jannis Mulzer and the leadership team discuss where AI can add value, whether the workflows in place are having the intended effect and where adjustments are needed. Looking at the business as a whole, he also points out ways to improve it commercially beyond AI.
Talks and drop-in sessions
Talks introduce staff to AI and the tools set up for them; questions about AI can be cleared up in an open drop-in session.
Talks introduce staff to the tools set up for them and to new developments, and specialist talks also cover the basics of AI and the EU AI Act. An open drop-in session, held on a regular schedule, is a place to clear up questions about AI and to share experience.
The floor is yours.
You’ll be speaking with Jannis Mulzer, managing director and co-founder.