Handle incoming orders
Back-office staff copy details from emails and PDFs into several systems. We identify duplicate data entry and connect incoming requests to your order system.
We remove unnecessary steps and automate suitable tasks. Before making changes, we compare the effort with the expected benefit. Afterwards, we measure whether handling time, errors or costs actually fall.
Book an initial callThree examples show which steps can be removed and where automation can help.
Back-office staff copy details from emails and PDFs into several systems. We identify duplicate data entry and connect incoming requests to your order system.
Invoices wait in inboxes and nobody knows who needs to review them. Agreed rules and a shared status replace forwarding chains and follow-up emails.
HR, IT and team leads keep separate checklists for new employees. We bring tasks and responsibilities together and automate handovers and reminders.
An illustrative workflow: we remove duplicate data entry, clarify responsibilities and connect the remaining steps.
Details are copied, questions are handled by email and orders are entered again.
We start with one specific workflow and check what improves after the changes.
We follow a real case with your team and record where work, delays and errors occur.
We compare costs and expected benefits. We include only process changes and automation that justify the effort involved.
We make the changes, connect tools where needed and test the workflow with your team, including exceptions.
We compare handling time and errors before and after, make adjustments and agree who will look after the process.
We assess the actual process. Clearer ownership, configuration changes or an integration may be sufficient. Custom software is an option when existing tools do not meet the need.
For example, when interpreting free text or varied documents. Fixed rules and calculations use explicit logic. We plan exception handling and human approvals.
The people using the process help us understand and test it. Responsibilities and exception handling are agreed before launch.
In your first call with Jannis, you’ll discuss what takes too much effort, what’s missing and where improvements could help. You don’t need a finished brief.
Loading available times …
Booking runs through Cal.com. What happens with your data is set out in our privacy policy.